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To all of our AvoMuses,
Thank you for your support and encouragement during these unprecedented, truly difficult times.
We hope you are all hanging in there, safe, socially distanced and most of all healthy.
Please note that our fulfillment facilities will now have a revised schedule, with all shipments shipping out from our warehouse every Monday.
Below are some FAQs for questions that we have received:
Please note that our fulfillment facilities will now have a revised schedule, with all shipments shipping out from our warehouse every Monday.
Below are some FAQs for questions that we have received:
Can I still purchase from your website?
Absolutely! Our website will be open, and we will be sending out the goodies once a week, every Monday. Can I still do returns and exchanges?
Yes, you of course can! Please note that our customer service center will be open every Monday, from 8:30AM to 3:00 PM PST, until further notice, so responses may be delayed, but please be assured we will do our best to help you. When will my order ship?
We will be shipping out orders every Monday. All orders received after 12:00 PST on Monday, will be sent out the following Monday. Can I contact Customer Service?
Yes! We will be answering all inquiries to asyouare@shopavocado.com as well as wholesale@shopavocado.com every Monday, but as we have limited CSR agents, please understand that normal response times may be delayed.
We thank you all for your understanding and support, as well as outpour of love from all over the world. We will be updating you all when operations resume back to normal, but until then, please keep yourself and loved ones safe, sanitized and socially distanced, to do our part in overcoming the pandemic. We’re all in this together, and we will get through together.
Sincerely, your AvoFam
